In plain language
These Terms of Service apply when you access or use Salesbooth. If you use Salesbooth for a business or organisation, you agree on its behalf and confirm that you have authority to do so.
1. Agreement and eligibility
By accessing or using Salesbooth, you agree to these terms and the Privacy Policy. You must be at least 18 years old and legally able to enter this agreement. If a written order form or separate signed agreement applies, that document controls to the extent it expressly conflicts with these terms.
If you do not agree, do not access or use the service.
2. The Salesbooth service
Salesbooth provides tools for businesses to configure and supervise AI-assisted sales agents and related workflows. Features may include customer and product management, deals, quotes, contracts, communications, bookings, analytics, payments, APIs, widgets, and hosted websites.
Feature availability can depend on the selected plan, region, configuration, third-party providers, and onboarding status. Beta, preview, or experimental features may change or be withdrawn and may be subject to additional notices.
3. Accounts and workspace administration
- Provide accurate account and business information and keep it current.
- Protect login details, API keys, connected accounts, and devices, and promptly report suspected unauthorised access.
- Give users only the permissions they need and supervise staff, contractors, and agents using the workspace.
- Configure approval, pricing, product, communication, payment, publishing, and authority settings appropriate for your business.
- Remain responsible for activity performed through your account except to the extent caused by Salesbooth’s breach of these terms.
4. AI output and human oversight
AI-generated content and recommendations may be incomplete, outdated, or incorrect. They are tools to assist your business, not professional legal, financial, tax, medical, or other regulated advice.
You must apply appropriate human review before relying on output or allowing it to affect customers. In particular, verify prices, product claims, availability, discounts, quotes, contract language, payment actions, published website content, and communications. Do not configure an agent with authority your business is not prepared to supervise and honour.
5. Your content and customer data
You retain ownership of content and data you submit to Salesbooth. You give Salesbooth a limited licence to host, process, reproduce, transmit, and display that material only as reasonably needed to provide, secure, and support the service and to follow your instructions.
You must have the rights, authority, notices, and consents needed to use that material with Salesbooth. You are responsible for the accuracy and legality of your customer data, product information, commercial offers, website content, and instructions to agents.
6. Acceptable use
You must not use Salesbooth, or help another person use it, to:
- Break the law, infringe rights, deceive people, facilitate fraud, or market goods or services you are not authorised to offer.
- Send unlawful spam, harassment, abusive content, malware, or communications that ignore consent, opt-out, or do-not-contact requirements.
- Circumvent security, approval, spending, trust, rate, access, tenant-isolation, or usage controls.
- Probe, disrupt, overload, copy, reverse engineer, or gain unauthorised access to the service except where applicable law expressly permits it.
- Use the service for high-risk decisions or prohibited content without the qualifications, safeguards, review, and permissions required by law.
7. Payments and third-party services
Salesbooth can connect to third-party services such as payment, AI, communications, and hosting providers. Your use of those services is also governed by their terms and privacy practices. Salesbooth is not responsible for a third-party service’s acts, availability, or changes, but this does not limit responsibility Salesbooth cannot exclude by law.
When a business connects Stripe, payment transactions are processed through that business’s connected Stripe account. The business is responsible for its products, prices, taxes, fulfilment, customer service, refunds, disputes, and compliance with Stripe’s requirements and applicable payment laws.
8. Plans, fees, and taxes
Plan features, usage allowances, billing frequency, fees, and any trial or promotion are shown at purchase or in an applicable order form. You authorise the stated charges and are responsible for applicable taxes unless valid exemption information is accepted.
You may cancel as described in your account or order form. Cancellation stops future renewal but does not undo charges already properly incurred. Any refund right provided by law or expressly stated in an order form continues to apply.
9. Salesbooth intellectual property
Salesbooth and its licensors own the service, software, interface, documentation, trademarks, and related technology, excluding your content. While your account is active and compliant with these terms, Salesbooth grants you a limited, non-exclusive, non-transferable right to use the service for your internal business purposes.
Feedback may be used to improve Salesbooth without restriction or payment, provided it does not identify you or disclose your confidential information without permission.
10. Availability, security, and changes
We work to keep Salesbooth secure and available, but internet services can experience interruptions, maintenance, provider outages, and security incidents. You should maintain appropriate copies of critical business records and a reasonable continuity process for important customer activity.
We may change the service to improve it, address risk, comply with law, or respond to provider changes. We will give reasonable notice of a material reduction to a paid core feature where practicable.
11. Suspension and termination
You may stop using Salesbooth and close your account subject to any order form. We may restrict or suspend access where reasonably necessary to address unlawful use, security risk, non-payment, material breach, or harm to Salesbooth, its users, or others. Where circumstances allow, we will provide notice and an opportunity to resolve the issue.
On termination, your right to use the service ends. Provisions that by their nature should continue—including payment obligations already incurred, ownership, confidentiality, lawful disclaimers, and dispute provisions—survive termination.
12. Consumer rights, warranties, and responsibility
Nothing in these terms excludes, restricts, or modifies a guarantee, right, or remedy that cannot lawfully be excluded, including rights that may apply under the Australian Consumer Law.
Subject to those rights, Salesbooth is provided on an “as available” basis. We do not promise that every feature or AI output will always be uninterrupted, error-free, or suitable for a particular business decision. Each party remains responsible for loss it causes through its breach, negligence, or unlawful conduct, to the extent required by applicable law.
13. Governing law
Unless an applicable order form states otherwise, these terms are governed by the laws of New South Wales, Australia. The parties submit to the courts of New South Wales and courts entitled to hear appeals from them. Mandatory rights to bring a claim elsewhere are not affected.
14. Changes and contact
We may update these terms as the service or applicable requirements change. We will publish the updated terms here and change the date shown at the top. If changes materially affect an existing paid service, we will provide additional notice where reasonably practicable.
Questions about these terms can be sent to support@salesbooth.com.
Contact the Salesbooth team and tell us how we can help.